+86 135 3815 2619
+86 138 2435 2560
sales-group@g-optic.com
深圳市龙华区观湖街道新田社区环观南路72-6号创客大厦928
关于我们
深圳光朔科技有限公司
深圳光朔科技有限公司成立于2016年，是一家专注于高精度自动化设备设计和研发的高新企业。公司所聘用的研发及销售人员均为专业工程师，分别具有电子，电机，物理或化学博士，硕士学位。能迅速地为客户提供完整解决方案和售后服务。
公司成立之初，立志自主研发设计，贴近客户，为客户提供专业便捷的服务。目前设计研发的产品包括微型原位拉伸台，冷台，热台，大芯径光纤切割刀、高精度无损伤光纤剥除设备、自动剥纤设备、光纤拉力测试设备、光纤涂覆机、聚酰亚胺光纤涂覆机、各类精密光纤夹具以及定制化的解决方案。
完善的售后服务是光朔科技一直以来所秉持的原则，为了维持良好的售后服务，工程师均定期的前往设备及材料制造原厂接受培训或再培训，务求能为客户提供最新的市场和产品信息，以及最优质的售后服务。
欢迎您浏览我们的网页。若您对我们的产品有进一步的需求或疑问，请联系我们，我们将竭诚地为您提供及时的服务。
Join us：Never settle, be the best you can be
We are a company made up of people who believe in "will not." Employees from 23 countries are gathered together because of love. We are young, ambitious, full of passion and vitality. We love all exquisiteness, and are willing to applaud the beauty and strive to share quality technology with the world.
Frequently Asked Questions
How to get monthly inventory list?
You can send an email directly to product@bidepharmatech.com, or you can check it in the product catalog on our company homepage.
How to make a complaint?
You can send an email directly to product@bidepharmatech.com.
How to refund?
The following is the refund situation:
A. The responsibility for proving the wrong order lies with Shanghai Bide Medical Technology.
B. Facts prove that the product is not qualified (you must make a declaration within 3 days of receiving our product) After the return occurs, we will deposit the money into your virtual account so that it can be used for the next order. If you need to process the return, please contact the customer service center, our staff will verify the refund for you.
What if the product is out of stock?
If you do not find the desired product or the searched product needs to be ordered in our product center, you can call the customer service hotline: 400-164-7117 or send an email to product@bidepharmatech.com to order.
Why haven't I received the product for a long time?
1. If the delivery address, postal code, telephone, email address and other information in the order are incorrect or not detailed, it will affect the delivery of your order. So please ensure the accuracy of the above information so that the goods are sent out in time and accurately. If the address you choose is "work address", couriers and freight companies will not deliver goods on weekends or holidays, and the delivery time will be postponed.
2. Wrong choice of payment method and delivery method. If the delivery address on your order is not within the scope of delivery, please do not choose the delivery method of home delivery, otherwise the order may be regarded as an invalid order.
3. For orders delivered to your door or on delivery, if we have not contacted you for more than 7 days, we will cancel the order. The delivery person will deliver the product to your door. If you are not satisfied with a certain product or a few products, you can reject the product in person and only need to pay for the goods actually received.
4. If the remittance arrives but the delivery address is unknown, the remittance amount is insufficient or the stock is insufficient, we will keep it for you for 1 month, but the remittance amount will be placed in your company's account for your next order . Note: The order system for overtime payment will automatically cancel the order and notify you by email. If you continue to confirm the order, please pay in time. If there is no change in the price of the goods in the order at the time of receipt and there is inventory, the customer service staff will validate the order within 24 hours after receipt of the payment and issue the goods for you.
5. The name of the payee of the remittance form is incorrectly filled, and the payment cannot be received. Note: For overtime payment orders, the customer service staff will confirm with you again. If you continue to confirm the order, please pay in time. If there is no change in the price of the goods in the order at the time of receipt and there is inventory, we will make the order valid within 24 hours after receipt of the payment and issue the goods for you. For home delivery orders, if the consignee cannot be contacted within 2 days, we will cancel the order. If the delivery address of the order is fixed for a certain period of time to receive the goods, please clearly indicate in the "Special instructions in the delivery method" column of the order.
6. Possible reasons for not receiving all products:
A. Some commodities are out of stock; B. The courier and automobile transportation company lost the commodities in the distribution; C. The commodities were missed during delivery; D. The quantity of the commodities was less than the ordered quantity (due to insufficient inventory).
Our team of experts
Helen Reyes
Professional title
Helen Reyes
Professional title
Helen Reyes
Professional title
服务热线：+86 135 3815 2619 +86 138 2435 2560
电子邮箱：sales-group@g-optic.com
公司地址：深圳市龙华区观湖街道新田社区环观南路72-6号创客大厦928
官网网址：www.uv-oca.com
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